Fraud Blocker


Created on 11 December, 2022 • 1,087 views • 7 minutes read

Frequently Asked Questions

Where can I activate my AppSumo code?

Once you create an account, log in and go to 'Payments' in the side menu. Next, select the 'Entrepreneur' plan, and scroll down toward the bottom, where you can enter your code.

What is a Biolink?

The term "Biolink" refers to the clickable URL you can add to your profile section for social media. Most social media platforms allow you to add a link in your bio to take followers to your website, product page, content, or other important pages.

Is there a guide I can follow to create my Biolink?

What is a link shortener?

You need a URL shortener to contribute content to the online world. A URL shortener, also known as a link shortener, seems like a simple tool, but it is a service that can dramatically impact your marketing efforts.

Link shorteners transform any long URL into a shorter, more readable link. Users who click the shortened version are automatically forwarded to the destination URL. Think of a short URL as a more descriptive and memorable nickname for your long webpage address.

What are the benefits of a URL shortener?

How many people remember a long web address, especially if it has a lot of characters or symbols? A short URL can make your link more memorable. Not only does it allow people to recall and share your link with others easily, but it can also dramatically improve traffic to your content. On a more practical side, a short URL is also easier to incorporate into your marketing – whether you want to engage with your customers offline or online. is the best URL shortener for everyone, from influencers and small brands to large enterprises looking for a simple way to create, track and manage their links.

What is a custom URL shortener?

A custom URL shortener, sometimes referred to as a branded URL shortener, lets you brand your links. For example, instead of, you could use a custom short URL like

There are several benefits of branding your short links. Branded links build trust between your audience and your business, drive more clicks, give your audience a preview of where they are being taken, and increase brand awareness.

A link-shortening service that includes custom short URLs is vital to improving audience engagement with your communications. A short URL is good, but a custom URL works every time.

What are the domains available by

We provide several domains to choose from:

You can also bring your domain!

What is a QR Code?

Quick response, or QR, is a type of barcode that can store a multitude of information. The obvious difference between a QR Code and Barcode is its appearance. A QR Code is always in the shape of a square and contains smaller, even blocks similar to Tetris. On the other hand, a Barcode has vertical bars of different thicknesses and is often accompanied by a serial number.

The beauty of QR codes is that almost any type of data can be encoded. In addition, you can easily track most data types, so you will know precisely when and from where a person scanned your QR code.

QR Codes are everywhere, and they are not going away. They are a great asset to your company because you can easily capture and convert users. In addition, you can customize QR codes to match your company, brand, or product.

What are dynamic QR Codes?

Because of its versatility, a QR Code can be programmed to do many things. First, it is helpful to understand the different types: Dynamic and Static. A Dynamic QR Code benefits businesses or nonprofits in their marketing strategy because of its advantages. Dynamic QR Code solutions are editable, which means if you made a mistake and only noticed it after the QR Codes were printed, you can easily log in to the dashboard and fix them without changing the appearance of the already printed Codes.

Can I upgrade my account at any time?

Yes! You can start with our free package and upgrade anytime to enjoy premium features.

How will I be charged?

You will automatically be charged at the beginning of each period unless you cancel your plan.

What happens when I delete my account?

Once you delete your account, your subscription will be automatically canceled. In addition, we will wipe all your data from our servers, including but not limited to your links, traffic data, pixels, and all other associated data.

How do refunds work?

Upon request, we will issue a refund for all future months. You can finish the current month before being reverted to the free plan. Any data not available in the free plan will be permanently deleted during the transition.

How can I change the picture for my account, my avatar?

We use automatically generated avatars by If you have an account there, you can change your avatar there. This is a global solution for avatars that is highly popular.

How can I collect payments from my customers?


The PayPal integration allows your users to pay via PayPal on your Biolink.

   Go to PayPal Developer Console and log in to your account after clicking the Log into Dashboard button.

   Go to the REST API apps section and click the Create App button.

   Add your details for the new App and create it.

   Switch to Live by clicking the button near your new App's Name.

   Copy the Client ID and Secret Key

   Make sure to switch the Mode to Live and Submit the new settings.

   You now have the information to configure the payment block for PayPal.


The Stripe integration allows your users to pay via Stripe on your Biolink.

   Go to Stripe Dashboard and log in to your account.

   Go to the Stripe API Keys page.

   Make sure your API keys are set to Live Mode so that you can accept actual payments.

   Copy the Publishable Key and Secret Key.

   You now have the information you need to configure the payment block for Stripe.

The integration allows users to pay with crypto via the payment gateway.

   Go to Merchant and log in to your account.

   Go to the Developers page.

   Copy the Publishable Key and Secret Key.

   You now have the information you need to configure the payment block for


The Paystack integration allows your users to pay via the Paystack payment gateway.

   Go to Paystack and log in to your account.

   Go to the Settings page -> API Keys & Webhooks tab on Paystack.

   Copy the relevant information over to


The Razorpay integration allows your users to pay via the Razorpay payment gateway.

   Go to Razorpay and log in to your account.

   Go to the Settings page -> API Keys tab on Razorpay & generate your API keys.

   You now have the information you need to configure the payment block for Razorpay.

How does referral/affiliate marketing work?

The referral/affiliate marketing allows you to get a percentage of all future payments for anyone you bring in. For example, if you're on the Solopreneur plan, you get a 20% commission; if you're on the Entrepreneur plan, you get a 30% commission; and if you're on the Agency plan, you get a 50% commission. Payments are eligible for commission payout 30 days after they're first submitted. You can request to withdraw your balance once you hit $10. Payments will be made via PayPal.

I registered for an account but still haven't received an email to authenticate it.

Check your Spam mailbox; our accounts are newer and have not had enough time to become trusted.